Terms & Policies

These policies apply to all Fitzone Ramya programmes — live sessions and self-guided plans. By enrolling and making payment, you agree to the terms below. If anything is unclear, message us on WhatsApp before you pay — we’re happy to explain.

1. Medical Disclaimer — Please Read First

• Ramya is a certified fitness coach and nutrition specialist, not a medical doctor. Our programmes are fitness and lifestyle guidance, not medical treatment.
• Consult your physician before starting any programme, especially if you are pregnant or recently postpartum, or have PCOS, thyroid conditions, diabetes, heart conditions, injuries, or any other medical condition.
• You participate at your own risk. Stop exercising immediately and seek medical advice if you feel pain, dizziness, or discomfort.
• Always inform your coach of any medical condition, injury, or medication before your programme begins — and during it if anything changes.

2. Results Disclaimer

• Results vary from person to person. Transformations shown on this website are real client outcomes but are not a guarantee of your results.
• Your results depend on your consistency, attendance, adherence to the plan, and individual body factors.

3. Payment Policy

• Full payment must be made before accessing workout sessions or receiving your plan. No pay, no access.
• All participants pay the full programme fee regardless of joining date. There are no prorated or partial payments for late enrolment in a batch.
• A one-time registration fee of ₹499 applies to all programmes, in addition to the programme fee.
• Accepted payment methods: UPI / bank transfer.
• Prices may be revised from time to time. Revised prices apply only to new enrolments and renewals, never to an already-paid package.

4. Refund Policy

• Payments are non-refundable once the programme has started.
• No refunds or transfers are issued for missed classes.
• If you have attended even one session in the month, that month is considered used — no refund or carry-forward applies to it.

5. Carry-Forward Policy

• If you have paid for a month and did not attend a single session that entire month, that month will be carried forward to the immediately following month only (one consecutive month maximum).
• A carried-forward month cannot be carried forward again, refunded, or transferred.

6. Package Validity

• Each package is valid only for its stated duration from the start date (e.g., 1 month, 3 months, 4 months, 6 months).
• Unused sessions expire with the package and cannot be carried forward beyond the validity period (except the single carry-forward rule in Section 5).
• Example: if you purchase a 3-month package and attend only 2 months, the unattended month is not refunded, and is carried forward only if it qualifies under Section 5.

7. Transfer Policy

• Enrolment is personal and non-transferable. You cannot transfer your slot, remaining sessions, or package to another person after payment.

8. Your Plan Is Yours Alone

• Diet plans and workout plans are created for your body, your health conditions, and your goals. They are for your personal use only.
• Sharing, copying, reselling, or distributing your plan is not permitted — both because it is unsafe for others and because plans are Fitzone Ramya’s intellectual property.

9. Sessions & Scheduling

• If a session is cancelled or rescheduled by the coach, a replacement session or equivalent extension will be provided. Coach-cancelled sessions never count against you.
• Session timings may occasionally change with advance notice via WhatsApp or announcement.

10. Participant Conduct

• Sessions are women-focused group environments. Respectful behaviour is expected at all times.
• Fitzone Ramya reserves the right to remove a participant for repeated disruptive behaviour (without refund of the current month).

11. Photos, Videos & Testimonials

• Your progress photos and testimonials are never shared without your explicit consent.
• If you agree to be featured in transformations, you may withdraw consent any time by messaging us — we will remove your content from future posts and the website.

12. Age

• Programmes are designed for adults 18+. Participants under 18 require parent/guardian consent and coach approval.

13. Contact & Disputes

• Questions about these policies: WhatsApp +91 63815 51180 or email ramyafitzone@gmail.com.
• These terms are governed by the laws of India, under the jurisdiction of Chennai.